The 2019 to 2023 Ford Escape PHEV has been recalled in Australia over the risk of a loss of power or a vehicle fire hazard. This could happen due to a manufacturing defect in the battery cell modules, which could cause an internal short circuit.
The Ford Escape PHEV, or specifically ST-Line PHEV, has been discontinued in Australia since the end of 2023. The Escape PHEV is a plug-in hybrid electric mid-size SUV and is Ford’s first electrified vehicle sold locally. It competed in the already busy Australian mid-size SUV segment.
What’s the defect, and why is it so serious?
Due to a manufacturing issue, the battery cell modules inside the high-voltage battery may be defective and can cause an internal short circuit. A short circuit could:
- Cause a loss of driving power
- Lead to battery thermal venting while charging, or
- Potentially cause a vehicle fire
Owners are advised not to charge the battery above 80% and to drive only in Auto EV mode until a repair is available. A loss of power or a vehicle fire could increase the risk of injury or death to vehicle occupants and other road users, and it may also cause property damage.
MORE: Ford Ranger, Everest and F-150 recalled
Which vehicles are affected?
Make: Ford
Model: Escape PHEV
Year range: 2019 – 2023
Total units affected: 477
Recall number: REC-006517
Campaign number: 25SC4
A complete list of affected Vehicle Identification Numbers (VINs) is in this file: REC-006517-VIN-List-1.csv (CSV, 8.88 KB). Owners can check if their vehicle is impacted in this list.
What should car owners do now?
Once a repair solution is ready, Ford Australia will contact affected owners directly. Owners will be asked to visit their local Ford dealership, where the repair will be completed free of charge. Alternatively, affected Ford Escape PHEV owners can also contact their nearest Ford authorised dealer to ask for an update on the suitable repair.
MORE: What should you do if your car battery starts leaking?
Need help? Here’s who to contact
Contact: Ford Customer Relationship Centre
Contact number: 133 673
Email: foacust1@ford.com
Please have your VIN ready. You’ll find the VIN on your ownership documents or near the base of the windshield.
This recall is being overseen by Australia’s official automotive safety regulator, the Department of Infrastructure, Transport, Regional Development, Communications, Sports, and the Arts.
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