Volkswagen has issued a recall for certain Touareg units sold in Australia from 2020 to 2024. The recall is for the Volkswagen Touareg R PHEVs (plug-in hybrids) due to a battery overheating and fire hazard.
Across three generations in Australia, the Touareg has evolved from a rugged off-roader into a high-tech flagship SUV. Volkswagen has also confirmed that production of the ICE Touareg will end in 2026, with “Final Edition” and blacked-out “Wolfsburg Edition” variants planned for Australia as a farewell to the nameplate.
What’s the defect, and why is it so serious?
A manufacturing issue may cause defective cell modules in the high-voltage battery of the VW Touareg Hybrid SUVs to overheat during charging, which could lead to a vehicle fire. A critical battery condition could increase the risk of serious injury or death to occupants, other road users, or bystanders, as well as damage to property.
Which vehicles are affected?
Make: Volkswagen
Model: Touareg
Year range: 2020 – 2024
Total units affected: 214
Recall number: REC-006525
Campaign number: 93FK
A complete list of affected Vehicle Identification Numbers (VINs) is in this file: REC-006525-VIN-List-1.csv (CSV, 4 KB). Owners can check if their vehicle is impacted in this list.
What should car owners do now?
Owners of affected Touareg SUVs should contact their nearest Volkswagen dealership as soon as possible to book a free software update. The repair will be carried out at no cost to the owner.
Volkswagen advises owners to take these steps until the issue is fixed:
- Do not charge the high-voltage battery using an external charger
- Do not drive in electric-only mode
- Select “battery hold” mode and keep the charge level below 50%.
The company reassures that the vehicle can still be driven safely in petrol mode during this period.
MORE: EV battery replacement costs & more
Need help? Here’s who to contact
Contact: Volkswagen Recall Campaign Hotline
Contact number: 1800 504 076
Email: recalls@myvw.com.au
Website: https://www.volkswagen.com.au
Please have your VIN ready. You’ll find the VIN on your ownership documents or near the base of the windshield.
This recall is being overseen by Australia’s official automotive safety regulator, the Department of Infrastructure, Transport, Regional Development, Communications, Sports, and the Arts.
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