Volvo has recalled its small electric SUV, the 2024 EX30, in Australia due to a battery overheating and fire hazard. The 2024 Volvo EX30 is a 3-model lineup in Australia, all utilising a 69kWh battery: Single Motor Extended Range Plus, Single Motor Extended Range Ultra, and Twin Motor Performance Ultra. The EX30 is the most affordable entry point into Volvo’s EV lineup in Australia.
What’s the defect, and why is it so serious?
Volvo has identified a manufacturing issue affecting the cell modules inside their nickel-manganese-cobalt (NMC) high-voltage battery. At high charge levels, these battery cells may overheat, and in extreme cases, could lead to a vehicle fire.
The ensuing fire could increase the risk of injury or death to occupants, endanger other road users and bystanders, and cause property damage.
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Which vehicles are affected?
Make: Volvo
Model: EX30
Year range: 2024
Total units affected: 2,815
Recall number: REC-006524
Campaign number: R10355
A complete list of affected Vehicle Identification Numbers (VINs) is in this file: REC-006524-VIN-List-1.csv (CSV, 52.26 KB). Owners can check if their vehicle is impacted in this list.
What should car owners do now?
Volvo has stated that until they release a permanent remedy, owners should limit battery charging to 70%. The limit can be set directly in the Charging settings menu on the vehicle’s display. Affected vehicle owners can continue driving normally, provided the charge limit is respected.
And once a fix is ready, Volvo will contact affected owners directly and ask them to book a dealership appointment for free-of-charge repair.
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Need help? Here’s who to contact
Contact: Volvo Car Australia Customer Care
Contact number: 1300 787 802
Email: owners.australia@volvocars.com
Website: https://www.volvocars.com.au
Please have your VIN ready. You’ll find the VIN on your ownership documents or near the base of the windshield.
This recall is being overseen by Australia’s official automotive safety regulator, the Department of Infrastructure, Transport, Regional Development, Communications, Sports, and the Arts.
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