Ford Motor Company of Australia has issued a safety recall for its E-Transit electric van (model years 2021–2025), citing a manufacturing defect in the 12-volt battery vent system. The issue could result in the release of hazardous gases into the cabin, posing a potential health risk to occupants.
What’s the defect, and why is it so serious?
According to the official recall notice (reference REC-006466, campaign 25S99), the 12-volt battery’s vent in affected vehicles may not operate as intended. Under certain driving conditions—particularly in high temperatures—the defect could cause toxic gases to leak into the passenger compartment.
Occupants may notice a hissing sound, an acidic or rotten-egg odor, a visible gas leak, or excessive heat in the seat area. Exposure to these gases may affect the health of vehicle occupants and increase the risk of serious injury.
Which vehicles are affected?
- Make: Ford
- Model: E-Transit
- Model Years: 2021–2025
- Total Affected Units in Australia: 278
A list of affected VINs has been published. Ford E-Transit owners are encouraged to check if their vehicle is included in the recall.
What should owners do now?
Ford Motor Company of Australia will contact all affected owners directly. Customers should book an appointment with their nearest Ford dealership, where the necessary repairs will be carried out free of charge. The remedy will ensure the 12-volt battery vent functions correctly to prevent gas leaks.
Need help? Here’s who to contact
For further details or to confirm whether your E-Tranit is affected, contact Ford Customer Care:
- Phone: 133 673
- Email: foacust1@ford.com
- Website: Ford Customer Care
Please have your VIN number ready when you get in touch. You’ll find it on your ownership documents or near the base of the windshield.
This recall is being overseen by Australia’s official automotive safety regulator, the Department of Infrastructure, Transport, Regional Development, Communications, Sports, and the Arts.
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