A serious rear power seat safety concern has prompted Hyundai Motor Company to recall its 2025-26 Palisade SUV in Australia, following a tragic incident in the United States. Earlier, Hyundai Motor North America confirmed it was aware of a fatal accident involving a two-year-old child in Ohio on March 7, linked to the new 2026 Palisade. In response, the company paused sales and deliveries of the model while investigating the issue and preparing a fix.
What’s the defect, and why is it so serious?
The recall centres on a software fault affecting the second and third-row electric seat-folding system. The system may fail to detect an occupant or object under certain conditions, meaning it may continue folding without stopping when activated.
This fault poses a serious safety risk. If the seat continues to fold without recognising an obstruction, it could cause severe injury to anyone in or near the seat during operation of the walk-in or power-folding features.
Which vehicles are affected?
Make: Hyundai
Model: Palisade (LX3)
Year range: 2025-2026
Total units affected: 2,242
Recall number: REC-006585
Campaign number: 61D092
A complete list of affected Vehicle Identification Numbers (VINs) is in this file: REC-006585-VIN-List-1.csv (CSV, 41.63 KB). Owners can check if their vehicle is impacted in this list.
What should car owners do now?
Hyundai has now developed a software update designed to resolve the issue and prevent the seat from operating unsafely. Owners of affected Palisade SUVs will be contacted by the company.
They will be asked to book an appointment with an authorised Hyundai dealer to have the update applied, or install the update over-the-air (OTA) if their vehicle is connected via Bluelink. The fix will be carried out free of charge.
Need help? Here’s who to contact
Contact: Hyundai Customer Care
Contact number: 1800 186 306
Email: customercare@hyundai.com.au
Website: https://www.hyundai.com/au/en/owning/safety-recalls
Please have your VIN ready. You’ll find the VIN on your ownership documents or near the base of the windshield.
This recall is being overseen by Australia’s official automotive safety regulator, the Department of Infrastructure, Transport, Regional Development, Communications, Sports, and the Arts.
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