2024–2025 BMW X3 recalled in Australia over rear-seat safety fault

The BMW X3 may be one of the German brand’s most popular SUVs, but some owners of the latest model are now being urged to return to the dealership, and not for an upgrade. BMW Australia has issued a safety recall affecting 113 units of the 2024–2025 BMW X3, following the discovery of a manufacturing defect in the rear outer head restraints.

The recall was officially published on 30 July 2025, under recall number REC-006396.

What’s the defect, and why is it so serious?

The issue lies in a manufacturing defect in the outer rear head restraints, which may not have been built to specification. In the event of a collision, these head restraints could become loose or detach entirely from the seat back.

This isn’t just a comfort issue, improperly secured head restraints can fail to protect passengers from whiplash or other serious injuries, potentially increasing the risk of harm or even death.

Which vehicles are affected?

• Make: BMW
• Model: X3
• Model Years: 2024–2025
• Affected Units: 113
• Recall Number: REC-006396
• Campaign Number: 0052250200
• Publication Date: 30 July 2025

BMW has released a list of affected VINs. Owners are encouraged to check whether their vehicle is impacted.

What should owners do now?

BMW Australia is urging all affected owners to book a service appointment with their preferred authorised BMW dealership as soon as possible. The faulty rear head restraints will be replaced at no cost to the customer.

This is not a routine check-up; it’s a vital safety update that should be addressed immediately.

Need help? Here’s who to contact

If you need assistance or want to check your vehicle’s VIN, contact BMW Australia via:

• Phone: 1800 243 675
• Email: info@bmw.com.au
• Website: www.recall.bmw.com.au

You’ll need your Vehicle Identification Number (VIN), which is listed on your registration papers or under the vehicle’s windshield.

This recall is being monitored by the Department of Infrastructure, Transport, Regional Development, Communications and the Arts, which oversees automotive safety recalls in Australia.