Ford Motor Company has recalled 244 units of the Ford Ranger utes and Ford Everest SUVs from 2022. The reason for the recall is sudden automatic transmission shift to “park” mode and abrupt stoppage during low speeds of below 6kmph.
What’s the defect, and why is it so serious?
A software issue in the two Ford models, under certain conditions, can shift the transmission automatically into “Park”. This happens when the battery level drops too low, and the vehicle is travelling at speeds below 6km/h.
This can cause the vehicle to suddenly stop, and even the rear brake lights may not turn on as they should. This sudden stoppage could create a safety risk because the drivers behind may not see the brake lights warning them.
This increases the risk of a rear-end collision and could lead to injury or death to vehicle occupants or to other road users.
Which vehicles are affected?
Make: Ford
Model: Ranger and Everest
Year range: 2022
Total units affected: 244
Recall number: REC-006541
Campaign number: 25SF1
A complete list of affected Vehicle Identification Numbers (VINs) is in this file: REC-006541-VIN-List-1.csv (CSV, 4.56 KB). Owners can check if their vehicle is impacted in this list.
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What should car owners do now?
Ford will contact affected owners directly in writing. Owners should book an appointment with their preferred Ford Authorised Dealership and have the repair completed free of charge. The company also adds a note that even if the vehicle was repaired under a previous recall, it must still be checked and fixed again under this recall.
Need help? Here’s who to contact
Contact: Ford Customer Relationship Centre
Contact number: 133 673
Email: foacust1@ford.com
Please have your VIN ready. You’ll find the VIN on your ownership documents or near the base of the windshield.
This recall is being overseen by Australia’s official automotive safety regulator, the Department of Infrastructure, Transport, Regional Development, Communications, Sports, and the Arts.
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