Great Wall Motors (GWM) Australia has issued a safety recall for its Cannon Alpha models – including diesel, hybrid-electric (HEV), and plug-in hybrid (PHEV) variants – manufactured from 2023-2025 – . The recall is due to an electronic power steering (EPS) wiring harness defect.
What’s the defect, and why is it so serious?
According to the official recall notice (reference REC-006410), states that the EPS wiring harness may inadvertently make contact with the driveshaft during motion. This contact can damage the wiring, potentially causing sudden loss of power steering or unexpected engine shutdown — creating a significant safety concern.
Which vehicles are affected?
- Make: GWM
- Model: Cannon Alpha
- Model Years: 2023–2025
- Variants: Diesel, Hybrid Electric Vehicle (HEV), Plug-in Hybrid Electric Vehicle (PHEV)
- Total Affected Units in Australia: 2,458
A list of affected VINs has been published. GWM Cannon Alpha owners are encouraged to check if their vehicle is included in the recall.
What should owners do now?
GWM urges all owners of affected Cannon Alpha vehicles to contact their nearest authorised GWM dealership immediately to arrange a free repair. If steering is lost or the engine suddenly shuts down while driving, owners are advised to pull over safely and seek towing service rather than attempting to continue driving.
Need help? Here’s who to contact
For further details or to confirm whether your Cannon Alpha is affected, contact GWM Customer Care:
- Phone: +1800 038 100
- Email: cs@gwmanz.com
- Website: GWM Customer Support
Please have your VIN number ready when you get in touch. You’ll find it on your ownership documents or near the base of the windshield.
This recall is being overseen by Australia’s official automotive safety regulator, the Department of Infrastructure, Transport, Regional Development, Communications, and the Arts.
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