Hyundai Australia has announced a recall affecting 11,461 Hyundai Tucson SUVs due to a software issue that may prevent important information from appearing on the vehicle’s digital instrument cluster and head-up display. The recall applies to Tucson (NX4) vehicles produced between 2023 and 2026, with all variants within the model range potentially affected.
What’s the defect?
According to the official recall notice, a software issue may cause the Instrument Panel Cluster (IPC) and Head-up Display (HUD) to fail to illuminate visual information. This may prevent the vehicle from displaying important information including vehicle speed, fuel level and other critical safety information. The issue relates to the vehicle software rather than a mechanical component, with Hyundai providing a software update to rectify the problem.
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Why is it a safety concern?
If the affected displays fail to show important information or safety warnings while the vehicle is being driven, the driver may not be aware of a potential issue. Hyundai warns that the loss of safety system warnings while driving could increase the risk of an accident, potentially causing injury or death to vehicle occupants, other road users and bystanders. The inability to see the vehicle’s speed or other critical information could also make it more difficult for drivers to respond appropriately in certain situations.
Which vehicles are affected?
Make: Hyundai
Model affected: Hyundai Tucson (NX4)
Production dates: 2023 to 2026
Variants: All variants within this model
Total affected units in Australia: 11,461 vehicles
Recall number: REC-006717
Campaign number: 61D246
The recall was originally published on 3 September 2026. Owners can check the official VIN list to determine whether their individual vehicle is affected.
What should owners do now?
Hyundai will contact owners of affected vehicles in writing, asking them to arrange an appointment with an authorised Hyundai dealer as soon as possible. The required software update will be carried out free of charge.
Some owners may be eligible to receive the update over the air (OTA) without visiting a dealership. Hyundai advises owners to contact their local Hyundai dealer for more information about whether their vehicle is eligible. Owners should follow Hyundai’s instructions and arrange the update if their vehicle is confirmed as part of the recall.
Need help? Here’s who to contact
Owners who want to check whether their Tucson is affected or need more information can contact Hyundai Customer Care.
Hyundai Customer Care
Phone: 1800 186 306
Owners can also contact their local authorised Hyundai dealer for information about the recall and whether their vehicle is eligible for an over-the-air software update. The recall is being overseen by the Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts, the responsible regulator for the campaign.
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